Hp Support Assistant Silent Install Exe more. Hi Sivaswami, I realize the inconvenience you are experiencing with Windows 10. I will certainly help you. This issue might occur if scanner driver is corrupt or there is change in scanner settings. To assist you to better, please provided us the information below: • What is the make and model of the computer? • Are you able to use printing function? • How exactly have you tried to use the scanner? Have you tried to use the Fax and Scanner default app on the computer?

Download HP Scanjet G3010 Photo Scanner Drivers for Windows 7, 8.1, 10, Just update HP Scanjet G3010 Photo Scanner drivers for your device now! Download the latest drivers for your HP Scanjet G3110 to keep your Computer up-to-date.

I suggest you to check if your computer is compatible for installing Windows 10. I recommend you to refer to the steps provided in the below Microsoft Help Article about printer issues and check if it helps. Fix printer problems Please get back to us with an update on issue wit using scanner in Windows 10, we will be happy to help. To assist you to better, please provided us the information below: • What is the make and model of the computer? - Self Assembled Desk Top PC with Selective High End components. Look at the System Information file attached for details. • Are you able to use printing function?

_ My Problem is with the Scanner Not with printer. • How exactly have you tried to use the scanner? Have you tried to use the Fax and Scanner default app on the computer? - See Below details • • I have been Using this PC since over 4 years with Original Windows 7 Ultimate OS. • After Microsoft Introduced Windows 10, Automatically the system was asking to Upgrade & it also checked the System other environments including various Softwares in this PC, the Windows 10 compatibility Checking displayed All is OK except Monitor which is not touch screen (Not required as per Windows 10 requirements ).

Rest No conflicts shown at all. • I delayed by rescheduling at least by 5 months the Installation/ Upgrading to Windows 10. Only This week I did finally upgraded the Windows OS after checking with few friend's installations. • Now all other functions,components accessories work except my HP Scanjet G3010 which was working very well with Windows & ultimate ^4 bit. Both Flatbed Scanning & Film Negative ( known as TMA adaptor) scanning with all Desktop Icons for all software including the Scanner Icons. • After Upgrading to Windows 10 ( 64 Bit) All icons pertinent to Scanner operation vanished from Desktop and On Devices & Printers I could see the Scanner Icon. • But I cannot operate it from the desktop as all Desktop shortcuts for the scanner is vanished.

So after checking with MicroSoft Community Questions & replies I removed all Scanner related Software from the system, Then Reinstalled form HP Site support all Software including latest Drivers for the scanner. • Again after reinstalling (did complete system cleaning including registry cleaning prior to Reinstalling) also again problems remained same with no desktop or Program run menu.listing. • Still I did try the scanner via device & printers & Only Could do Flatbed Scanning. Dear Niyma Yonten Thanks for your response. As suggested I followed your tips via- Windows Fax and scan Sorry the problem remains same. See screenshots 2-1, 2-2, 2-3 Again you will notice only Flatbed Option only available in the drop down list with this - Windows Fax and scan method as like earlier time. Whereas the HP Scanjet G3010 is for both flatbed & film ( TMA adaptor) scanning which was working fantastic with Windows 7 Ultimate till 3 days back, that is before upgraded to Windows 10.

Don't tell me to buy new scanner compatible with Windows 10 OS. Hp 8510w Bios Update there. Being Biggie can MicroSoft not get in touch with HP to find a solution?

Looking forward solution soon Regards Sivaswami. Hi Sivaswami, Thank you for your response with the current update on the issue. Invalid Electronic Serial Number Hp 7800. I suggest you to uninstall the from the Device Manager and then try to reinstall the scanner driver in compatibility mode.

Check if it helps. Step 1: Try to download the Scanner driver from the HP website.